Overview

At Self Led Therapy, Workshops and Retreats, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and store your personal information, as well as the rights you have over your data.

We aim to be transparent about our data practices and to ensure that your information is handled responsibly in line with the General Data Protection Regulation (GDPR) and other applicable laws. If you have any questions or concerns, please don’t hesitate to contact us at sue@selfled.co.uk.

Information about Self Led Therapy, Workshops and Retreats

We provide courses and workshops online and across England and Wales, related to Internal Family Systems (IFS), a therapeutic model developed by Dr. Richard Schwartz.

Self Led Therapy, Workshops and Retreats is the sole proprietorship of Sue Smith. Whilst we operate throughout England and Wales, we are based primarily at this registered address: Summer House, Pope Lane, Whitestake, Preston, South Ribble, Lancashire, PR4 4JR.

The Information We Collect

The personal details we store when you sign up for a Self Led course are your name and email address. This is necessary to send out relevant information related to the course, such as accompanying materials and virtual meeting ID. We also store data about event registrations for our records, including for workshops and other activities.

To improve your experience, we use Squarespace analytics to collect information on how visitors interact with the website. This information includes pages visited, searches, internal links and timestamps. These tools do not identify site users personally but help us understand general site usage patterns such as whether web or mobile and time spent browsing. You can opt out of cookies in your browser settings if you choose not to share this data.

When you reach out to us via email or phone, we retain your contact details to respond to your queries effectively and manage any follow-up communications. You will only be contacted with information relevant to your request.

For collaborative initiatives with IFS UK, such as in-person retreats, we may collect additional information, such as your address or your level of IFS training. All data is managed in compliance with GDPR and other relevant regulations.

How We Use Your Data

We use your personal information to provide the services you’ve requested, including course registrations, event management, and processing payments. If you have opted in to further communications via the sign-up form on the website, you may receive emails with information that might interest you. These include meditations, blog posts, and information about future courses or services. You can opt out of these communications at any time by contacting sue@selfled.co.uk.

For secure payment processing, our website uses PCI-compliant servers, payment data encryption, secure checkouts, and instant transaction risk monitoring, so you can trust that your data is safe when making transactions.

We use platforms like Facebook and WhatsApp to facilitate communication within the wider IFS community. Participation in these services is voluntary, and we will never share your personal data via social media unless authorised, such as requesting to share positive testimonials and feedback.

Sensitive Data

We recognise that some personal information, such as health status, race, religious beliefs, or political opinions, is sensitive. If we receive any such data, particularly regarding safeguarding issues or ongoing legal matters, we will act in accordance with our legal obligations and may contact relevant authorities.

Sharing Your Information

With your permission, we may share your contact details with other members of your training group to enable communication throughout workshops and events. Additionally, we may share your details with trainers or other event organisers, such as IFS UK, to ensure smooth course delivery.

Data Storage

We take data security seriously. All personal data is stored on secure servers, either on encrypted hard drives or in secure cloud storage, accessible only through password-protected systems. Access is strictly limited to authorised personnel. Website traffic is encrypted via SSL, providing a secure end-to-end connection for visitors. SSL prevents hackers from impersonating your site or stealing information users submit, such as email address or credit card information.

Your Rights

You have the right to request a copy of the personal data we hold about you at any time. You can also ask us to correct, delete, or transfer your data, or to restrict how we use it. To exercise any of these rights, please email us at sue@selfled.co.uk. We will respond to your request within one month, unless it is particularly complex, in which case we will inform you of an extended timeframe.

Contact Us

If you have any questions about this policy or your data rights, please contact us at sue@selfled.co.uk. For more information on data protection, visit the Information Commissioner’s Office (ICO) website at www.ico.org.uk.

Last Updated: November 2024

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